Frequently Asked Questions
How do I book a Clear Water Vibez experience?
Simply contact us via WhatsApp or use our booking page to reserve your preferred date and time.
Do I need to book in advance?
Yes. We recommend booking early, especially during cruise ship days and holidays.
Can I make a same-day booking?
If we have availability, yes. Send us a WhatsApp message and we'll let you know.
Is kayaking experience required?
No. Our experiences are beginner-friendly and our guides will explain everything before you begin.
Are life jackets included?
Yes. Every guest receives a life jacket before entering the water.
Can children participate?
Yes, children are welcome when accompanied by an adult.
Is the experience safe?
Absolutely. Safety is our highest priority and our guides are there to assist you throughout your adventure.
What happens if it rains?
We monitor the weather closely. If conditions are unsafe, we'll contact you to reschedule whenever possible.
Can cruise ship guests participate?
Yes. Many of our guests visit from cruise ships. We recommend booking early.
How long is the experience?
The duration depends on the package you choose. Full details are provided when booking.
Where are you located?
We operate at beautiful Mullet Bay Beach, St. Maarten.
Can I bring my phone?
Yes. We recommend using a waterproof phone pouch.
Do you take photos?
Yes. Ask about our photo and video packages when booking.
Can couples book together?
Absolutely. Our experiences are perfect for couples.
Do you offer private experiences?
Yes. Contact us for private bookings and special occasions.
Can I celebrate a birthday or proposal?
Yes! We'd love to help make your special occasion unforgettable.
What should I wear?
Wear comfortable beachwear, swimwear, sunscreen, sunglasses and water shoes if available.
Should I bring a towel?
Yes, bringing a towel and a change of clothes is recommended.
Are lockers available?
Please contact us before your visit for current storage options.
Can non-swimmers participate?
Many non-swimmers enjoy the experience while wearing a life jacket, but please let us know beforehand.
Can I cancel my booking?
Please refer to our cancellation policy or contact us directly.
Can I reschedule?
Yes, subject to availability.
Do you accept credit cards?
Available payment methods will be shared during booking.
Can groups book together?
Yes. We welcome families, friends and corporate groups.
Is parking available?
Yes, parking is available near Mullet Bay Beach.
What time should I arrive?
Please arrive about 15 minutes before your scheduled booking.
Can I bring my own GoPro?
Yes, you're welcome to bring your own action camera.
Are there weight restrictions?
Please contact us for current kayak weight limits.
Can I book as a solo traveler?
Absolutely. Solo travelers are always welcome.
How do I contact Clear Water Vibez?
Simply send us a WhatsApp message at +1 (721) 581-2084 and we'll be happy to assist.
Still Have Questions?
Our friendly team is here to help. Whether you're planning a romantic escape, a family outing, or your first Clear Kayak adventure, we're just a message away.